Amenities and Services

We Offer the Most Complete Variety of Amenities in the Caribbean

Los Altos Condo Residences is located within The House, an impressive 7,000-acre resort and residential community known as "the most complete Resort in the Caribbean". This amazing destination allows families to revel in time spent together and also apart. From sunrise to sunset, our guests can enjoy playing sports, lounging by the pool, shopping, cultural activities and much, much more.

Convenient On-Site Amenities

    • Amenities at Los Altos Club

    Recreational Amenities

    Los Altos Condo Residences offers eight infinity pools for your enjoyment, along with heated Jacuzzis and whirlpool system on each deck pools. There are also balconies and areas equipped for barbecues by the pool, surrounded by lush gardens.

    We urge you to use caution and supervise children at all times, as the security responsibility of the host. Pool towels are placed in your apartment.

    • Amenities at Los Altos Club

    Fitness Center & Spa

    The gym is located in the heart of the resort and equipped with cardio machines with personal screens, free weights, weight lifting machines, a Zen pool and a platform for yoga and stretching. The spa has steam rooms, saunas and private massage areas. Private, in-room massage services are available. The gym has trained support staff to guide you through your workout.

    Hours: Daily from 8:00 a.m. to 8:00 p.m. Extension #5099.

    • Amenities at Los Altos Club
    • Amenities at Los Altos Club

    Residential Services

    As a special service to our guests, a Concierge is available for restaurant and activity reservations, general information or any other assistance. Dial (809)-523 2600 or Extension 2600 or stop by the Los Altos Condo Residences reception area any time between 9:00 a.m. to 6:00 p.m. If you have made arrangements prior to arrival for any additional services, please confirm with the Concierge upon arrival.

    • Amenities at Los Altos Club

    Maid Service

    Daily cleaning service will be provided in the morning or afternoon during your stay. Please note: The house staff speaks limited English and can generally understand your requests, but your bi-lingual Concierge is a phone call away. This service is cleaning only, please contact the Concierge for any additional services such as: daily laundry services, iron pressing, dry cleaning, chef, butler or nanny services.

    • Amenities at Los Altos Club

    Laundry Service

    Laundry bags and order forms are located in the closet of each bedroom. Please place garments in the laundry bag, complete the order form and call the Concierge before 10:00 a.m. and laundry will be returned by 5:00 p.m. the next afternoon. Shoe polishing service is also available upon request.

    • Amenities at Los Altos Club

    Transportation Options

    Touring carts may be rented at an additional charge, subject to availability. This is a fun, relaxing way for you to explore most of the resort areas, including the Marina. You will be asked to sign an agreement upon arrival, which includes some of the important facts about Casa de Campo's touring carts.

    Please note: Carts may not be driven off the resort grounds, on the golf courses, or the Chavón road. When traveling throughout the resort, please drive through the Altos de Chavón village to access the rest of the Resort. Carts have a full tank of gas on arrival. Gas refills may be arranged through the Concierge desk. Additional gas is subject to an additional charge to your guest account.

    Taxi and private transportation are available at additional cost to take you wherever you desire, in and outside of the resort. Reservations are required. For more information call the Concierge.

    There is a National Car Rental agency in Casa de Campo's main area. Prior to your arrival, you may call the reservation agent at (809) 523-2602 for assistance. There are other international car rental agencies, such as Hertz and Avis, found outside of the resort in La Romana. For more information please call the Concierge at Extension 2600.

    • Amenities at Los Altos Club

    Fill My Kitchen

    You can request that your kitchen be stocked for arrival with the basics or order items from our supermarket list. For your convenience, charges will be applied to your guest account. You can also arrange for most of your needs through your Concierge for items provided through Casa de Campo resort services. In addition, there is a supermarket in the Marina and a small grocery store in the Village of Altos de Chavón, where you can find a good variety of baby food and formula, diapers, hand-washing detergents and other practical supplies. There is a pharmacy in the Marina, but you should insure that you bring adequate supplies of prescription medications.

    • Amenities at Los Altos Club

    In-Residence Catering

    Catering of meals and other customized services in your unit offer a delightful opportunity to entertain family and friends in an intimate, private-home setting, with no work for you! To make arrangements, please contact your Concierge at least 24 hours in advance. Please note that the cost of these services is not included in any meal plan or inclusive supplement and will be charged in full to your guest account. Dial Extension 2600. For parties of 10 persons or less, a Chef will come in to prepare lunch, brunch or dinner in your residence, from special menu options.

    • Amenities at Los Altos Club

    Tennis Complex

    It's the picturesque setting of 13 har-tru courts, then lighted for evening play and a high-level of service that make La Terraza one of the best tennis facilities in the Caribbean. Perched on a hill, the courts are enhanced by a charming country club-like environment complete with Pro Shop, snack bar, swimming pool and spectators’ deck. Forget your racquet? Don't worry, tennis equipment can be purchased or rented at the Pro Shop.

    • Amenities at Los Altos Club

    Equestrian Center

    The Equestrian Center offers guided trail rides, as well as lessons in jumping, riding and polo. The "Sport of the Kings" is played during the annual November to May season at Casa de Campo. Domestic and international tournaments are played and teams are welcome to enter. All track equipment; every level of instruction and personalized training is available for beginners and medium-goal players. Just want to watch? All resort guests are invited to attend weekly games during the polo season.

    • Amenities at Los Altos Club

    Polo

    The "Sport of the Kings" is played during the annual November to May season at Casa de Campo. Domestic and international tournaments are played and teams are welcome to enter. All track equipment; every level of instruction and personalized training is available for beginners and medium-goal players. Just want to watch? All resort guests are invited to attend weekly games during the polo season.

    • Amenities at Los Altos Club

    Shooting Center

    Casa de Campo's Shooting Center is one of the most extensive private shooting facilities in the world with 250 stations on 245-acres and a 110-foot tower that projects clays up to 45-yards into sky! Here you can test your aim at Trap and Skeet shooting, a thrill for amateurs and professionals. A team for instructors offers basic shooting orientation and more advanced instruction with reservations.

  • Recreational Amenities

    Los Altos Condo Residences offers eight infinity pools for your enjoyment, along with heated Jacuzzis and whirlpool system on each deck pools. There are also balconies and areas equipped for barbecues by the pool, surrounded by lush gardens.

    We urge you to use caution and supervise children at all times, as the security responsibility of the host. Pool towels are placed in your apartment.

  • Fitness Center & Spa

    The gym is located in the heart of the resort and equipped with cardio machines with personal screens, free weights, weight lifting machines, a Zen pool and a platform for yoga and stretching. The spa has steam rooms, saunas and private massage areas. Private, in-room massage services are available. The gym has trained support staff to guide you through your workout.

    Hours: Daily from 8:00 a.m. to 8:00 p.m. Extension #5099.

  • Residential Services

    As a special service to our guests, a Concierge is available for restaurant and activity reservations, general information or any other assistance. Dial (809)-523 2600 or Extension 2600 or stop by the Los Altos Condo Residences reception area any time between 9:00 a.m. to 6:00 p.m. If you have made arrangements prior to arrival for any additional services, please confirm with the Concierge upon arrival.

  • Maid Service

    Daily cleaning service will be provided in the morning or afternoon during your stay. Please note: The house staff speaks limited English and can generally understand your requests, but your bi-lingual Concierge is a phone call away. This service is cleaning only, please contact the Concierge for any additional services such as: daily laundry services, iron pressing, dry cleaning, chef, butler or nanny services.

  • Laundry Service

    Laundry bags and order forms are located in the closet of each bedroom. Please place garments in the laundry bag, complete the order form and call the Concierge before 10:00 a.m. and laundry will be returned by 5:00 p.m. the next afternoon. Shoe polishing service is also available upon request.

  • Transportation Options

    Touring carts may be rented at an additional charge, subject to availability. This is a fun, relaxing way for you to explore most of the resort areas, including the Marina. You will be asked to sign an agreement upon arrival, which includes some of the important facts about Casa de Campo's touring carts.

    Please note: Carts may not be driven off the resort grounds, on the golf courses, or the Chavón road. When traveling throughout the resort, please drive through the Altos de Chavón village to access the rest of the Resort. Carts have a full tank of gas on arrival. Gas refills may be arranged through the Concierge desk. Additional gas is subject to an additional charge to your guest account.

    Taxi and private transportation are available at additional cost to take you wherever you desire, in and outside of the resort. Reservations are required. For more information call the Concierge.

    There is a National Car Rental agency in Casa de Campo's main area. Prior to your arrival, you may call the reservation agent at (809) 523-2602 for assistance. There are other international car rental agencies, such as Hertz and Avis, found outside of the resort in La Romana. For more information please call the Concierge at Extension 2600.

  • Fill My Kitchen

    You can request that your kitchen be stocked for arrival with the basics or order items from our supermarket list. For your convenience, charges will be applied to your guest account. You can also arrange for most of your needs through your Concierge for items provided through Casa de Campo resort services. In addition, there is a supermarket in the Marina and a small grocery store in the Village of Altos de Chavón, where you can find a good variety of baby food and formula, diapers, hand-washing detergents and other practical supplies. There is a pharmacy in the Marina, but you should insure that you bring adequate supplies of prescription medications.

  • In-Residence Catering

    Catering of meals and other customized services in your unit offer a delightful opportunity to entertain family and friends in an intimate, private-home setting, with no work for you! To make arrangements, please contact your Concierge at least 24 hours in advance. Please note that the cost of these services is not included in any meal plan or inclusive supplement and will be charged in full to your guest account. Dial Extension 2600. For parties of 10 persons or less, a Chef will come in to prepare lunch, brunch or dinner in your residence, from special menu options.

  • Tennis Complex

    It's the picturesque setting of 13 har-tru courts, then lighted for evening play and a high-level of service that make La Terraza one of the best tennis facilities in the Caribbean. Perched on a hill, the courts are enhanced by a charming country club-like environment complete with Pro Shop, snack bar, swimming pool and spectators’ deck. Forget your racquet? Don't worry, tennis equipment can be purchased or rented at the Pro Shop.

  • Equestrian Center

    The Equestrian Center offers guided trail rides, as well as lessons in jumping, riding and polo. The "Sport of the Kings" is played during the annual November to May season at Casa de Campo. Domestic and international tournaments are played and teams are welcome to enter. All track equipment; every level of instruction and personalized training is available for beginners and medium-goal players. Just want to watch? All resort guests are invited to attend weekly games during the polo season.

  • Polo

    The "Sport of the Kings" is played during the annual November to May season at Casa de Campo. Domestic and international tournaments are played and teams are welcome to enter. All track equipment; every level of instruction and personalized training is available for beginners and medium-goal players. Just want to watch? All resort guests are invited to attend weekly games during the polo season.

  • Shooting Center

    Casa de Campo's Shooting Center is one of the most extensive private shooting facilities in the world with 250 stations on 245-acres and a 110-foot tower that projects clays up to 45-yards into sky! Here you can test your aim at Trap and Skeet shooting, a thrill for amateurs and professionals. A team for instructors offers basic shooting orientation and more advanced instruction with reservations.